Volunteer and Victims Coordinator
Closing date: 23:59, 18/11/2026
Salary: Grade C - £27,204 - £29,859
Employment type: Full time
Department: (PCC) Police & Crime Commissioner
Location: Office of the PCC, Mather Avenue, Liverpool
Hours per week: 36.5
Please note: This is a permanent role - The Government's devolution agenda may result in functions currently undertaken by Merseyside OPCC transferring to the Liverpool City Region Combined Authority in May 2028. Consequently, this post could transfer to the LCRCA in the future. This is subject to the outcome of ongoing discussions, approvals and statutory processes.
Job Purpose
The Police and Crime Commissioner (PCC) for Merseyside is an elected individual whose job it is to make sure Merseyside Police is run effectively and act as your voice on policing issues in the region.
The purpose of the Volunteer and Victims Coordinator is to coordinate the PCC's volunteer schemes including the Independent Custody Visitor (ICV) and Animal Welfare Scheme (AWS) working with key partners to ensure that schemes operate effectively, support the safeguarding & welfare of custody detainees and contributes to improvements in working practices across Custody Suites & operational animal-handling units.
The post holder will be responsible for all aspects of administrative & logistics arrangements to ensure the delivery of schemes including volunteer coordination, producing relevant reports of performance, meeting & event arrangement and the organisation of training & briefings as required.
The post holder will also provide a broad administrative support function to a wide range of victim-related projects and activity across the OPCC, for example the Victim Programme Board and VAWG-related initiatives.
Knowledge & Experience
- An understanding or experience of the management of volunteer schemes, and/or awareness of victim services
- Able to work both flexibly and effectively across a range of multi-faceted teams responsible for a range of functions
- Proficiency in various I.T packages such as Microsoft Office
- Experience of supporting the administration of volunteer or victim’s schemes
- Self-motivated, capable of using own initiative to plan & organise workload
- Excellent written and verbal communication skills
- High level of interpersonal & communication skills - written & verbal -especially in succinct composition of reports
- Capacity to develop & maintain positive relationships & partnerships with a wide range of different people from different organisations
- Excellent problem-solving skills with creative mindset to identify & implement solutions
Benefits
- Flexi time policy
- Free onsite parking
- On site Gym
- Local Government Pension
- On site bistro
- Staff networks
- Wellbeing programme
The Office of the Police & Crime Commissioner operates a smarter working policy, and our management team will be happy to talk to you about how we could meet both your flexible working needs and the needs of the role you are applying for.
Equality Act 2010
Any candidate who has a disability as defined by the Equality Act 2010, is required to inform us, in order to ensure that ‘reasonable adjustments’ can be made. Our policy, at the stage of interview, is that we will ask all candidates whether we need to make any ‘reasonable adjustments’ in accordance with the Equality Act 2010. Under the Equality Act, a disabled person is someone with a physical or mental impairment, which has a substantial and long-term adverse effect on their ability to carry out day-to-day activities.
Positive Action
The Police and Crime Commissioner is committed to Equal Opportunities and firmly believes in always promoting best practice. The PCC is keen to attract a diverse field of candidates representing different cultures, backgrounds, and experiences.
The Office of the Police and Crime Commissioner and Merseyside Police are proud to use Positive Action to redress the balance of under representation our team will offer advice, guidance and support throughout the recruitment process to candidates from under-represented groups. For more information please refer to the Merseyside Police Positive Action page
Application details
Please apply using the button below.
If you have any questions regarding this vacancy please email the Office of the Police and Crime Commissioner for the attention of the Head of Private Office.
Use the attached JDQ when completing your supporting statement.